Terms of Service

Terms of Service for Resume Reactor - AI-Powered Resume Optimization Platform
Jan 2, 2025

Terms of Service

Effective Date: January 2, 2025 Last Updated: January 2, 2025

1. Acceptance of Terms

Welcome to Resume Reactor, an AI-powered platform that helps job seekers optimize their resumes and track application performance. By accessing or using Resume Reactor ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms constitute a legally binding agreement between you ("User", "you", or "your") and Resume Reactor ("we", "us", or "our").

2. Description of Service

Resume Reactor provides the following services:

2.1 Core Features

  • AI Resume Optimization: Generate three versions of your resume (ATS-optimized, HR-focused, and Hiring Manager-targeted) tailored to specific job descriptions
  • Application Tracking: Record and monitor job applications with status tracking
  • Performance Analytics: Calculate reply rates, interview rates, and other key performance indicators
  • Data-Driven Insights: Analyze which resume versions perform best
  • Resume Iteration: Optimize resumes based on application performance data

2.2 AI Technology

We use advanced AI technology (OpenRouter API with OpenAI GPT-4) to:

  • Analyze job descriptions and match them to your resume
  • Generate optimized resume content
  • Provide suggestions for improvement
  • Create performance reports

Important Disclaimer: Resume Reactor is an independent platform. We are not affiliated with, endorsed by, or officially connected to OpenAI, OpenRouter, or any AI model providers. We utilize their APIs as third-party services to power our resume optimization features.

3. User Accounts and Registration

3.1 Account Creation (Future Feature)

Currently, Resume Reactor operates without requiring account registration. All data is stored locally in your browser. If we implement accounts in the future:

  • You must provide accurate and complete information
  • You are responsible for maintaining the security of your credentials
  • You must be at least 18 years old to use the Service
  • You agree to notify us immediately of any unauthorized access

3.2 User Responsibilities

You are responsible for:

  • The accuracy and legality of content you provide
  • Maintaining the confidentiality of any account credentials
  • All activities that occur under your account or browser session
  • Complying with all applicable laws and regulations

4. Acceptable Use Policy

4.1 Permitted Uses

You may use Resume Reactor to:

  • Create and optimize resumes for legitimate job applications
  • Track your own job application activities
  • Analyze your personal job search performance
  • Export and use generated resume content for your benefit

4.2 Prohibited Activities

You agree NOT to:

  • ❌ Use the Service for any illegal or unauthorized purpose
  • ❌ Submit false, misleading, or fraudulent information
  • ❌ Impersonate any person or entity
  • ❌ Attempt to reverse engineer, decompile, or hack the Service
  • ❌ Use automated scripts or bots to access the Service
  • ❌ Overload or interfere with the Service's infrastructure
  • ❌ Resell, redistribute, or commercialize our Service without authorization
  • ❌ Use the Service to spam recruiters or employers
  • ❌ Violate any third party's intellectual property rights
  • ❌ Upload malicious code, viruses, or harmful content
  • ❌ Scrape or harvest data from other users (when multi-user features exist)

4.3 Resume Content Standards

When using Resume Reactor, you agree that your resume content:

  • Is truthful and does not contain false or misleading information
  • Does not infringe on anyone else's intellectual property rights
  • Does not contain illegal, defamatory, or offensive material
  • Complies with professional and ethical standards

5. Intellectual Property Rights

5.1 Resume Reactor Platform

All intellectual property rights in the Resume Reactor platform, including:

  • Source code, algorithms, and software
  • UI/UX design, graphics, and branding
  • Documentation and content
  • Trade names, trademarks, and logos

...are owned by Resume Reactor and are protected by copyright, trademark, and other intellectual property laws.

5.2 User Content Ownership

You retain full ownership of:

  • Your original resume content
  • Information you provide about your work experience
  • Application tracking data you create
  • Notes and customizations you make

However, you grant us a limited license to:

  • Process your content through AI services to generate optimized resumes
  • Store your data (currently only in your browser's local storage)
  • Use anonymous, aggregated data to improve our Service

5.3 AI-Generated Content

Regarding AI-optimized resumes we generate:

  • You have the right to use the generated content for your job search
  • AI-generated content is based on your input and is customized for you
  • We do not claim ownership of the specific resume versions we generate for you
  • You may not resell or redistribute AI-generated resumes as a service to others

6. Data Privacy and Security

6.1 Privacy Policy

Your use of Resume Reactor is also governed by our Privacy Policy, which explains:

  • What data we collect and how we use it
  • How your data is stored (currently in local browser storage)
  • Your rights regarding your data
  • Security measures we implement

6.2 Local Storage Notice

Important: In the MVP version:

  • All your data is stored in your browser's localStorage
  • We do NOT store your resume content on our servers
  • You can delete all data by clearing your browser storage
  • Data is NOT backed up - clearing browser data will permanently delete it

6.3 Data Security

While we implement industry-standard security measures:

  • We cannot guarantee absolute security
  • You are responsible for protecting your device and browser
  • We are not liable for unauthorized access due to your device security failures

7. Third-Party Services

7.1 OpenRouter / OpenAI API

Resume Reactor uses OpenRouter and OpenAI services for AI-powered resume generation:

  • Your resume content is temporarily sent to these services for processing
  • These services have their own Terms of Service and Privacy Policies
  • We are not responsible for how these third parties handle your data
  • You agree to comply with OpenAI's Usage Policies

The Service may contain links to third-party websites or job boards:

  • We are not responsible for the content or practices of these sites
  • Clicking external links is at your own risk
  • We do not endorse or guarantee any third-party services

8. Fees, Payment, and Billing

8.1 Pricing Plans

Resume Reactor offers the following plans:

  • Free Trial: 1 free resume generation (one-time)
  • Quick Generate: $1.90 per single resume generation (one-time purchase)
  • Basic Plan: $9.90/month for 10 resume generations
  • Pro Plan: $19.90/month for 30 resume generations

All plans include:

  • All 3 optimized resume versions (ATS, HR, Hiring Manager)
  • Unlimited application tracking
  • Performance analytics and insights

8.2 Payment Terms

  • All prices are in USD
  • One-time purchases are valid forever
  • Monthly subscriptions renew automatically unless canceled
  • Credits from one-time purchases do not expire
  • Monthly subscription credits reset at the beginning of each billing cycle
  • Unused monthly credits do not roll over to the next month

8.3 Subscription Cancellation

You can cancel your subscription at any time:

How to Cancel:

  1. Go to Settings > Billing in your account
  2. Click "Cancel Subscription"
  3. Confirm your cancellation

After Cancellation:

  • You will retain access to your subscription until the end of your current billing period
  • You will not be charged for the next billing cycle
  • Any remaining credits for the current period can still be used
  • Your application tracking data and analytics remain accessible
  • You can resubscribe at any time

Contact Support: For assistance with cancellation, email us at support@resumereactor.app

8.4 Refund Policy

We offer usage-based refunds for monthly subscriptions:

Eligible for Refund:

  • If you cancel within 7 days of your initial subscription and have used 0 credits, you are eligible for a full refund
  • For cancellations after 7 days, refunds are calculated based on unused credits:
    • Refund Amount = (Unused Credits / Total Credits) × Subscription Price
    • Example: Basic plan ($9.90/month, 10 credits) - If you used 3 credits and cancel, you'll receive a refund of $6.93 (7/10 × $9.90)

Not Eligible for Refund:

  • One-time purchases (Quick Generate) after the resume has been generated
  • Free trial credits (as they are provided at no cost)
  • Subscriptions canceled after all credits have been used
  • Refund requests made more than 30 days after cancellation

How to Request a Refund:

  1. Cancel your subscription through Settings > Billing
  2. Email support@resumereactor.app with:
    • Your account email
    • Subscription plan name
    • Reason for refund request
  3. We will process refund requests within 5-7 business days
  4. Refunds will be issued to the original payment method

8.5 Payment Processing

  • Payments are processed through our payment provider (Creem)
  • We do not store your credit card information
  • All transactions are encrypted and secure
  • You agree to provide accurate payment information

8.6 Price Changes

We reserve the right to change our pricing with 30 days notice:

  • Existing subscribers will be notified by email
  • New prices will apply to new subscriptions or renewals after the notice period
  • You may cancel before the price change takes effect

9. Service Availability and Modifications

9.1 Service Availability

We strive to provide reliable service, but:

  • The Service is provided on an "as is" and "as available" basis
  • We do not guarantee uninterrupted or error-free operation
  • We may suspend or discontinue the Service for maintenance
  • We are not liable for service interruptions or downtime

9.2 Modifications to Service

We reserve the right to:

  • Modify, update, or discontinue features at any time
  • Change these Terms with notice to users
  • Add new features or remove existing ones
  • Update our AI models or optimization algorithms

Changes to core features will be communicated through:

  • In-app notifications
  • Email (if we have your email address)
  • Updates to these Terms with new "Last Updated" date

10. Disclaimers and Warranties

10.1 No Employment Guarantees

Resume Reactor does NOT guarantee:

  • ❌ That you will get job interviews or offers
  • ❌ Specific results from using optimized resumes
  • ❌ That your application success rate will improve
  • ❌ That employers will prefer AI-optimized resumes

Results depend on many factors including:

  • Your qualifications and experience
  • Job market conditions
  • Employer preferences and hiring processes
  • Quality of your original resume content

10.2 AI-Generated Content Disclaimer

Regarding AI-optimized resumes:

  • AI may occasionally generate inaccurate or inappropriate content
  • You are responsible for reviewing and verifying all generated content
  • You must ensure AI-generated resumes accurately represent your experience
  • We are not liable for errors, omissions, or misrepresentations in AI output
  • Always fact-check and customize AI-generated content before use

10.3 No Professional Advice

Resume Reactor provides tools, not professional services:

  • We do not provide career counseling or job placement services
  • Our AI suggestions are not professional career advice
  • Consult qualified career professionals for personalized guidance
  • We are not responsible for your career decisions based on our Service

10.4 "AS IS" Warranty Disclaimer

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
  • WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES
  • INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR PURPOSE, AND NON-INFRINGEMENT
  • WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS
  • WE DO NOT WARRANT THAT RESULTS WILL BE ACCURATE, RELIABLE, OR ERROR-FREE

11. Limitation of Liability

11.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • RESUME REACTOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, LOSS OF JOB OPPORTUNITIES, OR CAREER SETBACKS
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS (CURRENTLY $0)

11.2 Exclusions

We are not liable for:

  • Damages caused by your misuse of the Service
  • Losses due to inaccurate information you provided
  • Third-party services (OpenRouter, OpenAI, etc.)
  • Employer decisions or hiring outcomes
  • Technical failures beyond our control
  • Data loss due to browser storage limitations

11.3 Jurisdictional Limitations

Some jurisdictions do not allow limitation of liability:

  • These limitations may not apply to you
  • You may have additional rights under local consumer protection laws

12. Indemnification

You agree to indemnify, defend, and hold harmless Resume Reactor and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you provide or submit
  • Your violation of applicable laws or regulations
  • False or misleading information in your resume

13. Termination

13.1 Termination by You

You may stop using Resume Reactor at any time by:

  • Simply discontinuing use of the website
  • Clearing your browser's local storage
  • Deleting your account (when account features are implemented)

13.2 Termination by Us

We reserve the right to:

  • Suspend or terminate your access for violating these Terms
  • Remove content that violates our policies
  • Discontinue the Service entirely with reasonable notice
  • Ban users who abuse or misuse the Service

13.3 Effect of Termination

Upon termination:

  • Your right to use the Service immediately ceases
  • You must stop using any AI-generated content (if violating Terms)
  • Disclaimers and limitations of liability survive termination
  • You remain liable for any violations that occurred before termination

14. Dispute Resolution

14.1 Informal Resolution

Before formal legal action:

  • Contact us at support@resume-reactor.com to resolve disputes
  • We will attempt to resolve issues within 30 days
  • Good faith negotiation is required before escalation

14.2 Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

14.3 Arbitration (If Applicable)

For disputes that cannot be resolved informally:

  • Binding arbitration may be required (to be specified based on jurisdiction)
  • Small claims court proceedings are permitted
  • Class action lawsuits may be waived (subject to local law)

14.4 Jurisdiction

You consent to the jurisdiction of courts in [Your Jurisdiction] for any disputes not subject to arbitration.

15. Miscellaneous Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Resume Reactor.

15.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

15.3 No Waiver

Our failure to enforce any right does not waive that right.

15.4 Assignment

You may not assign these Terms without our consent. We may assign our rights and obligations to any party.

15.5 Force Majeure

We are not liable for delays or failures due to causes beyond our reasonable control (natural disasters, pandemics, wars, etc.).

15.6 Independent Contractors

No agency, partnership, or employment relationship is created by these Terms.

15.7 Notices

Notices to us: support@resume-reactor.com Notices to you: Through the Service or email (if provided)

16. Updates to These Terms

We may update these Terms periodically. When we do:

  • We will update the "Last Updated" date at the top
  • Significant changes will be communicated through the Service
  • Continued use after changes constitutes acceptance
  • Material changes may require explicit consent

We encourage you to review these Terms regularly.

17. Contact Information

If you have questions about these Terms:

Resume Reactor Support Email: support@resume-reactor.com Response Time: Within 5 business days

For technical support, privacy concerns, or general inquiries, please reach out via the email above.


Summary of Key Terms

Free Service (currently) with AI-powered resume optimization ✅ You own your content - we don't claim ownership of your resume ✅ Local storage - your data stays in your browser (MVP version) ✅ No guarantees - we provide tools, not job placement ✅ Review AI output - always verify generated resume content ✅ Fair use only - no abuse, spam, or illegal activities ✅ Subject to change - we may update Terms with notice

By using Resume Reactor, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.


Thank you for choosing Resume Reactor to power your job search!

Last Updated: January 2, 2025